Privacy
Policy.

Megabyte Computers is a family-run computer retail and service shop based in Indore, run by proprietor Rakesh Sahu. Our head office is at M-75, Trade Centre, 18, South Tukoganj, Indore, with a branch at 12/1, Nanda Nagar Main Road, Indore.

If you have any questions about this policy or your information, you can reach us at megabytecomp@rediffmail.com or +91 93013 16424.

Depending on how you interact with us, we may collect:

• Contact details — your name, phone number and email when you enquire about a product, request a quote, or book a service visit.
• Billing information — address, GSTIN (if applicable), and payment details required to raise an invoice.
• Service records — details of the device brought in, its serial number, reported fault and work carried out.
• Website usage — basic technical information such as your browser type and pages visited, collected only to keep the site working and to fix issues.

We use the information you share with us to:

• Respond to enquiries, prepare quotations and process orders.
• Deliver, install, service and warranty the products you buy from us.
• Raise invoices and comply with tax and accounting obligations under Indian law.
• Contact you about the status of a repair, order or service visit.
• Improve our showroom experience and this website.

We do not sell your personal information, and we do not use it for third-party advertising.

We only share your information where it is necessary to serve you or where we are required to by law. This may include:

• Manufacturers or authorised service centres, when we need to raise a warranty claim on your behalf.
• Courier and delivery partners, to deliver a product to your address.
• Our accountant and tax authorities, to meet statutory obligations.

We do not transfer your information outside India except through the standard tools listed above.

Invoices and service records are retained for as long as required by applicable tax and consumer-protection laws in India. Enquiry emails and messages are kept only for as long as needed to answer them and follow up on any quotation.

When you leave a laptop, desktop or storage device with us for repair, we access only what is necessary to diagnose and fix the reported fault. We do not copy your personal files, and we recommend backing up important data before handing over any device. Where a repair requires reformatting or reinstalling the operating system, we will inform you first.

This website uses only the minimum cookies and local storage required for it to load and function. We do not use advertising or cross-site tracking cookies. You can clear or block cookies through your browser settings at any time.

You can, at any time:

• Ask us what information we hold about you.
• Ask us to correct information that is out of date or incorrect.
• Ask us to delete information we are not legally required to keep.
• Opt out of any non-essential communication from us.

To make any of these requests, please write to us at megabytecomp@rediffmail.com.

We may update this policy from time to time to reflect changes in how we operate or to keep it in line with applicable law. The date at the top of this page shows when it was last revised.